Privacy Policy

​​​Last updated April 26, 2021

Thank you for choosing to be part of our community at The South Indian Bank Officers' Association. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at secretary@siboa.in.

When you visit our website http://siboa.in/ (the "Website"), and more generally, use any of our services (the "Services", which include the Website/Mobile Application), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, you may stop using the Website/ Mobile Application with immediate effect.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website & Mobile Application).

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1.    WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Website, access association Services, when you participate in activities on the Website  or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with the Website/Application, the choices you make and the services you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; email addresses; usernames; passwords; contact preferences; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your (IP) addresses and/or Device IDs and Names and/or browser and device characteristics — are collected automatically when you visit our Website or use our Mobile application.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website/Application and other technical information. This information is primarily needed to maintain the security and operation of our Website/Application, and for our internal analytics and reporting purposes.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website/App (such as the date/time stamps associated with your usage, pages and files viewed and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website/App. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, browser type, hardware model and system configuration information.
  • Runtime Errors and Crash Reports

2.    HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on association activities, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website/App for a variety of association activities described below. We process your personal information for these purposes in reliance on our association activities with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process. We may use the Mail ID and mobile number along with other information provided as part of Application form to facilitate account creation and logon process for the performance of the services.
  • To enable user-to-user communications. We may use your information in order to enable user- to-user communications with each user's consent.
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To protect our Services. We may use your information as part of our efforts to keep our website/App safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for smooth functioning, to comply with legal and regulatory requirements.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

3.    WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to perform our association activities.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Tie-Ups. We may share your information with organizations/ firms which SIBOA made agreement/Tie-Up to offer you certain products, services or discounts.

4.    WHO WILL YOUR INFORMATION BE SHARED WITH ?

In Short: We only share information with the following third parties.

  • Cloud Computing Services
    • SupportSages Consultancy Services Pvt. Ltd.
  • Content Optimization
    • Based on support retainer with SupportSages Consultancy Services Pvt. Ltd.
  • Functionality and Infrastructure Optimization
    • Hosting on server until service expiry by SupportSages Consultancy Services Pvt. Ltd.
  • Web and Mobile Analytics
    • One time setup of google analytics by SupportSages Consultancy Services Pvt. Ltd.
  • Website Hosting
    • SupportSages Consultancy Services Pvt. Ltd.
  • Website Performance Monitoring
    • SupportSages Consultancy Services Pvt. Ltd.
  • Website Testing
    • SupportSages Consultancy Services Pvt. Ltd.

5.    DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We do not use cookies and other tracking technologies to collect and store your information.

6.    IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: No, our servers are located in India.

7.    HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing requirement to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8.    HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Despite our safeguards and efforts to secure your information, no transfer of data through internet /data stored in cloud can be 100% free from risk. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website/App within a secure environment.

9.    DO WE MAKE UPDATES TO THIS NOTICE ?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10.    HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at secretary@siboa.in or by post to:

The South Indian Bank Officers' Association(Regd.),
SIBOA Centre, 2nd Floor,
IX/391/5, Mission Quarters,
Thrissur - 680 001.